Privacy Policy

Website operator

Sandeo s. r. o.

1. Basic provisions

This personal data processing policy (the “Policy”) provides information about what personal data we collect, how we process it, how we protect it and what rights you have in relation to your personal data. We process all data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and other relevant laws of the Slovak Republic.

2. What personal data do we process?

We process personal data that you provide to us when you visit our website or communicate with us. This data may include:

  • First and last name
  • Contact details (email address, phone number)
  • IP address and other data collected using cookies (see “Cookies” for more information)

We process this data solely for the purposes of providing our services, processing orders, sending informational emails and for marketing purposes if you give us your consent to do so.

3. Purposes of processing personal data

We process your personal data for the following purposes:

  • Provision of services and performance of contract: We process your personal data for the purposes of processing orders, sending goods and communication related to contractual obligations.
  • Marketing activities: we may send you email newsletters and promotional materials based on your consent. You may withdraw this consent at any time.
  • Improving our services: we may use your data to analyse traffic to our website and to improve our services (e.g. by using cookies).
  • Legal Obligations: processing is necessary to comply with our legal obligations (e.g. bookkeeping).

4. Sharing of personal data

We do not share your personal data with third parties, except in the following cases:

  • External service providers: for example, delivery service providers, payment gateway providers and technical suppliers for the operation of our website.
  • Legal Obligations: We may share your data where required by law, for example with government authorities where this is necessary for legal action.

All of our partners who process personal data are required to adhere to strict data protection rules and ensure the security of personal data.

5. Your rights in relation to the processing of personal data

You have the following rights in relation to the processing of personal data:

  • The right to access the personal data we hold about you.
  • The right to rectification of incorrect or incomplete personal data.
  • The right to erasure (the so-called right to be forgotten) if you wish and if there are no legal grounds for further processing.
  • The right to restrict processing if you object to processing.
  • The right to portability of the data you have provided to us in a structured, commonly used and machine-readable format.
  • The right to object to the processing of personal data on the basis of legitimate interest or direct marketing.
  • The right to lodge a complaint with a supervisory authority if you believe your rights have been violated. In Slovakia, this authority is the Office for Personal Data Protection.

6. Retention of personal data

We only retain your personal data for as long as is necessary to fulfil the purposes for which it was collected or as required by law (e.g. the obligation to keep accounting records).

7. Cookies

Our website uses cookies to help us analyse traffic and tailor content to your preferences. Cookies are small text files that are stored on your device. For more information on how we use cookies, please see our [Cookie Policy](link to site).

8. Security of personal data

We take reasonable technical and organisational measures to protect your personal data to ensure that it is protected against unauthorised access, loss or misuse. We use encryption and other security technologies to ensure that your information is secure.

9. Changes to our privacy policy

We may update this policy from time to time to reflect changes in our practices or legislation. If we make material changes, we will notify you on our website.

Contact

For more information about our company and our services, please visit our About Us page. If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us by email: info@grafickekarty.sk or by using our contact form.

 
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